Pathlight support.

The fastest way to reach us is by email. We generally respond within 1–2 business days.

Email: pathlightproj@gmail.com

A typical first session looks like this:

• Install Pathlight from the App Store on your iPhone, then open the app.
• On the “Sign in to PATH” screen, sign in with Apple, Google, or Outlook using one of the “Continue with…” buttons. Signing in creates your Pathlight account.
• Open Settings from the main screen to reach the Integrations screen, then turn on the mailbox you want to connect: “Gmail” (Gmail and Google Calendar), “Outlook” (Outlook Mail and Calendar), or “iCloud Mail”.
• When prompted, grant microphone access so Pathlight can hear your voice requests.
• Start your first request by voice — for example, ask Pathlight to read your unread email.

Signing in is separate from connecting a mailbox. Signing in (including “Continue with Outlook”) creates your Pathlight account; connecting Gmail, Outlook, or iCloud Mail is a separate step you authorize afterward on the Integrations screen.

Pathlight needs microphone access to hear your voice requests. You can review or change this permission at any time in the iOS Settings app:

• Open the iOS Settings app and scroll to Pathlight (it may appear as “PATH”), then check that Microphone is enabled, or
• Open Settings → Privacy & Security → Microphone and confirm Pathlight is turned on.

Pathlight is not continuously recording. The microphone is used during a voice request that you start. Pathlight also offers an optional hands-free listening mode that you turn on yourself; while it is on, iOS shows the system microphone indicator, you can stop it at any time, and it stops automatically after a period of silence.

On the Integrations screen, turn on the “Gmail” row (“Connect Gmail and Google Calendar”). Pathlight opens a Google sign-in window where you choose your account and review a permissions screen, then tap Allow. Google Calendar access is part of the same Google connection and may ask for an additional permission the first time you use a calendar feature.

To disconnect, open the Integrations screen and turn the “Gmail” row off (you can also say “Disconnect Google”). This removes the Google access that Pathlight stores for your account.

Disconnecting in the app removes Pathlight's stored access on our side. To also remove Pathlight's access from your Google Account, sign in to your Google Account, open Security → “Your connections to third-party apps & services” (or visit your Google Account's third-party access settings), select Pathlight, and remove its access.

On the Integrations screen, turn on the “Outlook” row (“Connect Outlook Mail and Calendar”). Pathlight opens a Microsoft sign-in window where you choose your account and approve the requested permissions. This works with personal Outlook.com accounts and Microsoft 365 work or school accounts.

“Continue with Outlook” on the sign-in screen is only a way to create your Pathlight account — it is separate from connecting your Outlook mailbox, which you do on the Integrations screen.

To disconnect, turn the “Outlook” row off (you can also say “Disconnect Outlook”). That removes the access Pathlight stores. Microsoft does not offer an automatic way for apps to revoke access, so to fully revoke it, sign in to your Microsoft Account, open the apps and services / app permissions section, find Pathlight, and remove its access.

Pathlight connects iCloud Mail (email only) using an Apple app-specific password — not your normal Apple Account password. iCloud Calendar and Apple Contacts are not connected. To connect:

1. On another device or browser, open your Apple Account at account.apple.com and sign in.
2. Go to the section for signing in and security, then open app-specific passwords.
3. Generate a new app-specific password and label it “Pathlight”.
4. Copy the generated password (it looks like xxxx-xxxx-xxxx-xxxx).
5. Return to Pathlight and open the Integrations screen.
6. Turn on the “iCloud Mail” row to open the connect screen.
7. Enter your iCloud email address and paste the app-specific password.
8. Tap Connect to finish.

Never enter or send Pathlight your ordinary Apple Account password. Pathlight only uses the app-specific password to sign in to your iCloud Mail; it is stored encrypted and is never shown back to you, logged, or shared.

To disconnect, turn the “iCloud Mail” row off — this removes the app-specific password Pathlight stores. For extra control, you can also revoke that app-specific password in your Apple Account settings at any time, which immediately ends Pathlight's access.

Apple occasionally changes the names and layout of these settings. If a label here does not match what you see, look for the “app-specific passwords” option under your Apple Account sign-in and security settings, or email us and we will help.

When you email us about a problem, it helps to include:

• Your device and iOS version (for example, iPhone 14, iOS 18).
• What you asked Pathlight to do.
• What happened, including anything Pathlight said back.
• The approximate date and time it happened.

Please do not email passwords, OAuth tokens, or highly sensitive email content. We do not need them to investigate, and you should keep them private.

Pathlight is built for blind and low-vision users, and we want to hear about accessibility problems. If you run into VoiceOver focus issues, unlabeled controls, or anything that is hard to use, please report it to pathlightproj@gmail.com and we will work to fix it.

Pathlight is not an emergency service and should not be relied on for emergency, medical, navigation, or safety-critical decisions.

For account and legal information:

• Privacy Policy
• Terms of Service
• Delete your account